ind77 Terms & Conditions

1Definitions

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below. Where the context requires, references to the singular include the plural and vice versa.

2Eligibility

2.1 Age Requirement. You must be at least 21 years of age to register or use the ind77 Platform in any capacity. By creating an Account, you confirm that you meet this minimum age requirement. ind77 reserves the right to request proof of age at any time and to suspend an Account pending verification.

2.2 Residency. The Platform is primarily designed for residents of Indonesia. However, ind77 accepts Members from other jurisdictions provided access is not prohibited by the laws of the Member's country of residence. It is your sole responsibility to determine whether using the Platform is lawful in your jurisdiction before registering.

2.3 Prohibited Jurisdictions. Individuals physically located in or residents of jurisdictions where online gambling is explicitly prohibited by local statute are not permitted to register. ind77 reserves the right to update its list of Prohibited Jurisdictions at any time without prior notice.

2.4 Mental Capacity. You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incompetent or who are under court-ordered financial guardianship are not eligible to hold an Account.

3Account Registration

3.1 One Account Per Person. Each individual may hold only one Account on the ind77 Platform. Opening duplicate, secondary, or linked Accounts — whether in your own name or through a third party — is strictly prohibited and will result in immediate closure of all associated Accounts and forfeiture of balances.

3.2 Accurate Information. You must provide accurate, current, and complete information at the time of registration and keep that information updated. ind77 is not liable for losses arising from errors in account details (including incorrect payment information) provided by the Member.

3.3 Identity Verification (KYC). ind77 may request identity verification documents at any point, including but not limited to: a government-issued national identity card (KTP), passport, driver's licence, or proof of bank account ownership. Withdrawal requests above Rp 5.000.000 per day may be held pending KYC completion. Failure to complete KYC within 14 days of a request may result in Account suspension.

3.4 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must notify ind77 support immediately if you suspect unauthorised access to your Account. ind77 will not be liable for losses resulting from unauthorised Account use where the Member has failed to take reasonable precautions to secure their credentials.

3.5 Account Ownership. Accounts are personal and non-transferable. You may not sell, transfer, or assign your Account or any rights or obligations under these Terms to any third party.

4Deposits & Withdrawals

4.1 Accepted Payment Methods. ind77 accepts deposits and processes withdrawals via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR). ind77 does not charge transaction fees on deposits or withdrawals; however, your bank or e-wallet provider may apply its own charges.

4.2 Minimum and Maximum Transactions. The minimum deposit is Rp 10.000. The minimum withdrawal is Rp 50.000. Maximum daily withdrawal limits vary by account tier and are displayed in the Member's account dashboard. Members requiring higher limits should contact 24/7 support.

4.3 Withdrawal Processing. Verified Members receive withdrawals within five minutes for amounts up to Rp 50.000.000 per transaction. Withdrawals above this threshold may require additional processing time and manual review. ind77 targets same-session processing 24 hours a day, including Indonesian public holidays.

4.4 Source of Funds. You represent and warrant that all funds deposited to ind77 are derived from legitimate, lawful sources and are not proceeds of any criminal activity. ind77 reserves the right to conduct enhanced due diligence on any Account and to delay or refuse withdrawal where source-of-funds concerns arise.

4.5 Declined Transactions. ind77 is not responsible for deposits that fail due to incorrect beneficiary account details submitted by the Member, or for delays caused by the Member's bank or payment provider. In the event of a failed deposit where funds have left the Member's bank account, please contact support with your transaction reference number.

4.6 Dormant Accounts. An Account that has had no login activity for 12 consecutive months is classified as dormant. ind77 reserves the right to apply a monthly administrative fee of Rp 50.000 to dormant Accounts once the balance has fallen to a level sufficient to absorb such fees, until the balance reaches zero or the Member reactivates the Account by logging in.

5Bonuses & Promotions

5.1 General. ind77 offers welcome bonuses, reload bonuses, cashback promotions, and other time-limited offers to eligible Members. Each promotion is governed by its own specific terms published on the promotion page. Where a conflict exists between these Terms and the specific promotion terms, the specific promotion terms shall prevail in relation to that promotion only.

5.2 Wagering Requirements. Unless otherwise stated in the specific promotion terms, Bonus Funds carry a minimum wagering requirement of 10x before they may be withdrawn as cash. Only wagers placed with real-money funds or qualifying games contribute toward wagering requirements, as specified in each promotion's terms.

5.3 Bonus Expiry. All Bonus Funds and associated wagering requirements expire 30 days from the date of issue unless a different expiry period is stated in the specific promotion terms. Expired Bonus Funds are removed from the Account automatically without notice.

5.4 Abuse and Fraud. ind77 reserves the right to void Bonus Funds, cancel pending withdrawals, and close Accounts where it has reasonable grounds to believe that a Member has abused any promotion. Prohibited behaviours include but are not limited to: opening multiple Accounts to claim the same offer, wagering on opposing sides of the same market to satisfy wagering requirements with minimal risk (known as bonus hedging), and coordinating with other Members to exploit promotional terms.

5.5 Modifications. ind77 reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion has already been credited to a Member's Account, ind77 will honour the terms in effect at the time of the credit for a period of no less than 14 days from the modification date.

6Betting & Gaming Rules

6.1 Acceptance of Wagers. All bets placed on the ind77 Sportsbook are accepted at the odds displayed at the time the bet is confirmed. ind77 reserves the right to refuse, limit, or void any wager at its discretion, including wagers that exceed published maximum stake limits or that are placed on markets subsequently found to contain manifest pricing errors.

6.2 Manifest Errors. Where ind77 has published clearly incorrect odds or game outcomes as a result of a manifest error (including software malfunction or human data entry error), ind77 reserves the right to correct the error and recalculate affected bet settlements. Members will be notified of any such correction.

6.3 Live Betting. In-play (live) betting markets may be suspended at any time without notice, particularly following significant match events such as goals, red cards, injuries, or VAR reviews. Bets already confirmed before a market suspension are not affected.

6.4 Mix parlay (multi-leg accumulator) bets require all legs to be settled as wins for the bet to return a profit; one void leg does not automatically void the entire accumulator but will reduce the potential payout in line with the applicable odds recalculation rules published in the Sportsbook help section.

6.5 Casino and Slots. All casino games, including live dealer tables powered by Evolution Gaming and slot titles from Pragmatic Play, PG Soft, NetEnt, Microgaming, and other studio partners, are governed by their respective Return-to-Player (RTP) percentages and game rules as published by the game studios. ind77 does not manipulate game outcomes. RTP figures are available in each game's information panel.

6.6 Disputed Outcomes. In the event of a disputed game or bet outcome, the Member must notify support within 48 hours of the event. ind77 will investigate and respond within 5 business days. Disputes raised beyond 48 hours may not be considered.

7Prohibited Conduct

Members must not engage in any of the following activities on or in connection with the ind77 Platform:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or circumvent Platform security;
• Colluding with other Members or third parties to manipulate game outcomes, match results, or the fairness of any gaming product;
• Engaging in any form of money laundering, structuring, or placement of proceeds of criminal activity through the Platform;
• Providing false identity information, impersonating another person, or using another person's payment method without explicit authorisation;
• Exploiting software bugs, glitches, or technical errors for financial gain — any winnings generated through a known bug must be reported immediately and may be voided;
• Charging back, reversing, or disputing any legitimate deposit transaction with your bank or payment provider after the funds have been used for wagering;
• Attempting to access restricted areas of the Platform, scrape data, or interfere with the operation of the Platform in any manner;
• Using the Platform from a Prohibited Jurisdiction by means of a VPN, proxy, or other circumvention tool.

Breach of any of the above may result in immediate Account suspension, forfeiture of all balances, and reporting to the relevant financial crime or law enforcement authorities where required by applicable law.

8Intellectual Property

8.1 Ownership. All content on the ind77 Platform, including but not limited to text, graphics, logos, icons, images, game assets, software code, and the overall selection and arrangement of content, is the proprietary property of ind77 or its content licensors and is protected by applicable intellectual property laws.

8.2 Limited Licence. ind77 grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own private entertainment purposes only. This licence does not include the right to copy, reproduce, distribute, create derivative works from, publicly display, or commercially exploit any Platform content.

8.3 Trademarks. The ind77 name, logo, and associated brand marks are trademarks or registered trademarks of ind77. You may not use, reproduce, or imitate these marks in any context without prior written consent.

9Privacy & Data

9.1 The collection, use, storage, and processing of your personal data by ind77 is governed by the ind77 Privacy Policy, which forms part of these Terms and is incorporated herein by reference.

9.2 By registering on the Platform, you consent to ind77 processing your personal data as described in the Privacy Policy, including for the purposes of account administration, fraud prevention, KYC compliance, and customer communications.

9.3 ind77 does not sell your personal data to third parties. Data is shared with trusted processors — including payment providers, identity verification services, and game studios — only to the extent necessary to deliver the Platform's services to you.

10Limitation of Liability

10.1 ind77 provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, ind77 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 ind77 shall not be liable to any Member for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the Member's use of the Platform, including but not limited to loss of profits, loss of data, loss of business, or interruption of service — even if ind77 has been advised of the possibility of such damages.

10.3 ind77's total aggregate liability to any Member for any cause of action arising under or in connection with these Terms shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

10.4 Nothing in these Terms shall limit or exclude ind77's liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be limited by law.

10.5 ind77 is not responsible for the availability, accuracy, or quality of third-party services (including payment providers, internet service providers, or game studios) that are outside ind77's direct control.

11Suspension & Closure

11.1 By ind77. ind77 reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, where:

• The Member is found to have breached any provision of these Terms;
• ind77 has reasonable grounds to suspect fraud, money laundering, or other criminal activity;
• The Member has failed to complete required KYC documentation within the stipulated period;
• Regulatory, legal, or licensing obligations require ind77 to do so;
• The Member has requested a self-exclusion under the ind77 Responsible Gaming Policy.

11.2 By the Member. You may close your Account at any time by contacting the ind77 24/7 support team via live chat. Any real-money Balance remaining at the time of closure (after deducting any Bonus Funds not yet converted through wagering) will be returned to the Member's registered payment method within five business days, subject to completion of any outstanding KYC requirements.

11.3 Effect of Closure. Upon Account closure, your licence to use the Platform is revoked. Pending bets placed before the closure notification remain valid and will be settled according to standard rules.

12Governing Law

12.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which ind77 holds its international gaming licence.

12.2 For the avoidance of doubt, by registering on the Platform, Indonesian residents acknowledge that online gambling laws in Indonesia are subject to ongoing regulatory development, and that it is the Member's personal responsibility to ensure their use of the Platform complies with all applicable local laws and regulations.

12.3 Any dispute that cannot be resolved through ind77's internal complaints procedure (see Section 14 — Contact) shall be subject to binding arbitration administered under the rules of the applicable arbitration body in ind77's licensing jurisdiction. The language of arbitration proceedings shall be English.

13Amendments

13.1 ind77 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Members via email or a prominent notice on the Platform at least 14 days before taking effect, except where changes are required by law or regulatory authority and must take effect sooner.

13.2 Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you should close your Account before the amendment takes effect in accordance with Section 11.2.

13.3 The "Last Updated" date at the top of this page reflects the most recent revision. We recommend reviewing these Terms periodically. Archived versions of prior Terms are available upon written request to support.

14Contact

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you wish to raise a formal dispute, please contact the ind77 support team through any of the following channels:

• 24/7 Live Chat: Available directly on the Platform — the fastest channel for urgent queries.
• Email: [email protected] — for formal written correspondence. We aim to respond within one business day (WIB, UTC+7).

For Responsible Gaming requests — including deposit limits, cooling-off periods, and self-exclusion — please visit the Responsible Gaming page or raise your request directly with a live chat agent. All responsible gaming requests are actioned within one hour of receipt.

For frequently asked questions about account registration, payments, bonuses, and game rules, please visit the FAQ page before contacting support, as your question may already be answered there.